Infrastructure & data protection

Find out where TEISENDA operates its infrastructure and which service providers are involved.

On this page

The locations serve different purposes: running the website and platform, and monitoring their infrastructure.

Our locations in Europe

Map of Europe with EU countries highlighted in purple and Switzerland in blue. Numbered markers with national flags show Hedingen (1), Falkenstein (2), Helsinki (3), Medvode (4), Cologne (5) and Paris (6).
EU countries are purple, Switzerland is blue and other countries are grey. City positions are approximate. Open the map for a larger view.
  1. TEISENDA · Hedingen

    Switzerland · Company location

    Platform operator

  2. Hetzner · Falkenstein

    Germany · Server location

    Website and platform

  3. Hetzner · Helsinki

    Finland · Server location

    Monitoring and supervision

  4. bunny.net · Medvode

    Slovenia · Company location

    DNS

  5. Brevo · Köln

    Germany · Company location

    Email delivery

  6. Sendinblue / Brevo · Paris

    France · Company location

    Email delivery

Company locations are not additional server locations. Brevo states that its servers are in the EU; Cologne and Paris mark company locations. Switzerland is not part of the European Union.

Server locations and purposes

LocationProviderPurpose
Falkenstein, Saxony, GermanyHetzner Online GmbHRunning the TEISENDA website and platform infrastructure
Helsinki, FinlandHetzner Online GmbHMonitoring and supervision services for TEISENDA infrastructure

Other service providers and their purposes

Service providerPurposeLocations
bunny.net (BunnyWay d.o.o.)DNSCompany based in Slovenia (EU)
Brevo GmbH, part of Sendinblue SASEmail deliveryCompanies in Germany and France; servers in the European Union

Data protection from the start

European and Swiss data protection has been central to the design and development of TEISENDA from the very beginning.

We do not sell your data or pass it to third parties for their own purposes.

To operate the service, commissioned providers may process data for their respective tasks. If you connect TEISENDA to Claude or ChatGPT, the application you connect receives data through the Connector. Data that flows through the Connector explains what is transferred.

Data protection information and contact

The TEISENDA privacy policy explains the processing of personal data, retention periods and your rights. TEISENDA GmbH is the responsible organisation. For data protection enquiries, contact us at hello@teisenda.com.

Legal notice

Information under statutory disclosure obligations (including § 5 DDG / Art. 322 OR).

Provider

TEISENDA GmbH
Alte Zwillikerstrasse 9
8908 Hedingen
Switzerland

Authorised representatives

Management: Thomas Pohle, Emma Woelk

Contact

Email: hello@teisenda.com

Commercial register

Commercial Registry Office of the Canton of Zurich
Company identification number (UID): CHE-325.129.663

VAT

VAT identification number: CHE-325.129.663 MWST

Legal notice on the TEISENDA website

Privacy policy on the TEISENDA website

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