Delete a Space with a subscription
Check whether a subscription blocks Space deletion and what happens to it when the Space is deleted. A Space is a shared workspace in the app.
On this page
How a subscription affects Space deletion
Only Owner can delete a Space. The following subscription conditions also apply.
- A paid subscription with a monthly commitment does not block deletion, even if cancelled. It ends immediately with deletion, TEISENDA does not refund the paid month, and restoring the Space does not restore the subscription.
- An annual commitment blocks deletion until the subscription ends.
If something goes wrong
A subscription is still running for this Space. Cancel it under “Billing” — once it has ended, the Space can be deleted.
You want to delete the Space, but its subscription is still running. Cancel it on Billing; once it ends, you can delete the Space.
A subscription is now running for this Space that would end immediately on deletion. Nothing was deleted. Close this dialog and open it again.
A subscription that would end with deletion started after you opened the dialog. TEISENDA has deleted nothing. Close and reopen the dialog.
The invoice for the new month is currently being created for this Space’s subscription. Nothing was ended and nothing was deleted. Please try again in about an hour.
The subscription's new-month invoice is being created after a monthly charge. TEISENDA has ended nothing and deleted nothing. Try again in about an hour.
Something has just changed in this Space’s subscription. Nothing was deleted. Close this dialog and open it again.
The payment provider's subscription status differs from the status the app knew. TEISENDA has deleted nothing. Close and reopen the dialog.
The payment provider isn’t responding right now. Nothing was deleted. Please try again in a few minutes.
The payment provider did not respond, and TEISENDA has deleted nothing. Try again in a few minutes.
The subscription has been ended at the payment provider, but this has not arrived here yet. The Space was not deleted. Please try again in a few minutes.
The subscription has ended at the provider, but the app does not show it yet and TEISENDA has not deleted the Space. Try again in a few minutes; the second attempt completes deletion.
The subscription for this Space has already been ended in the process.
This message supplements another: TEISENDA ended the subscription in this attempt even though the Space was not deleted. Repeat deletion; the subscription does not return.
More questions about deleting a Space with a subscription
Which other subscriptions block deletion?
- A subscription with a monthly commitment whose charge failed: until you pay or it ends due to non-payment.
- A subscription whose first payment is pending: until payment or purchase expiry, about a day.
What happens if I restore the Space?
If you restore the Space within the period, it is on Free. As after cancellation: if usage fits within Free, websites are online; otherwise TEISENDA pauses them.